Terms of Service

1. Who we are

T7Proxy (t7proxy.com) is operated by TSOFT LLC, a limited liability company registered in the State of Wyoming, United States, with its principal office at 9169 W State St #2547, Garden City, ID 83714, USA ("T7Proxy", "we", "us"). These terms are an agreement between you and TSOFT LLC. By creating an account or placing an order you accept them. If you use T7Proxy for a company, you accept them on its behalf.

2. Your account

• You must be at least 18 years old and give a real, working email address.
• You can sign in with email and password, Google, or your Temp Number account. Keep your sign-in details and API keys secret: you are responsible for everything done with them.
• One person or company may hold more than one account only with our written OK.

3. Wallet and payments

• Purchases are paid from a prepaid balance in US dollars ("wallet"). You add money by card (processed by Stripe) or cryptocurrency (processed by Cryptomus). We never see or store your full card number.
• Wallet balance is credit for T7Proxy services. It is not a bank deposit, does not earn interest and cannot be transferred to another account.
• Unused balance is not paid out in cash, except where the law requires it or as described under Refunds.
• If a payment is reversed or charged back, we may take the amount back from your wallet and pause your proxies until it is settled.

4. Proxy orders

• Prices are shown before you pay and are charged in full when you place the order. Prices can change at any time, but never for an order you have already paid.
• Dedicated proxies (Datacenter IPv4, Static ISP, Mobile, IPv6) are yours for the period you bought. Residential proxies are a traffic package (GB) valid for 30 days from purchase. Unused traffic expires with the package.
• Proxies are usually ready within minutes and are shown under My proxies. Each comes with a login and password; you may also allow one IP address to connect without a password.
• The proxies are supplied through third-party network providers. IP addresses, locations and carriers are assigned by those networks; we can't promise a specific IP, speed or that a given website will accept it.

5. Renewals and auto-renew

• You can renew a live dedicated order before it ends and keep the same IPs, at the price shown at the time of renewal.
• With auto-renew on, we renew from your wallet shortly before the order ends. If the balance is too low we try again until the order ends, then it expires. You can turn auto-renew off at any time in My proxies.
• Expired proxies can't be restored. Their IPs may be given to someone else.

6. IP replacement

For a live dedicated order you can ask for a new IP when one doesn't work, is in the wrong place, is slow or is blocked. Each IP can be replaced once every 24 hours. A fee may apply; it is shown before you confirm and refunded if the replacement fails.

7. Refunds

• If an order can't be delivered, the full amount goes back to your wallet automatically.
• If a proxy doesn't work, use IP replacement first. If that can't fix it, contact support and we'll review a refund to your wallet case by case.
• Once proxies are delivered and working, the purchase is final. Unused traffic and unused days are not refunded.
• Refunds are paid to your wallet, not back to your card or crypto wallet, unless the law requires otherwise.

8. Acceptable use

Use T7Proxy only for lawful purposes, such as market research, price monitoring, ad verification, SEO tracking, testing and data collection from public pages. You must not use it to:

• break any law, or the rights of others, including privacy, copyright and computer misuse laws;
• send spam, run phishing, fraud, scams, carding or account takeover;
• attack, scan or overload networks or services (DDoS, brute force, credential stuffing);
• spread malware, or run command-and-control traffic;
• get unauthorised access to any system, or get around security measures meant to protect it;
• handle child sexual abuse material, or any content that is illegal where you or the target are;
• resell our proxies as your own service without our written OK.

If we get a credible abuse report, or see traffic that breaks these rules, we may suspend the affected proxies or account without a refund and share information with the network provider or authorities where the law requires.

9. API and MCP access

You can create keys that let software, including AI assistants, use your account. Anything done with a key counts as done by you, including purchases from your wallet when you allow them. Keep keys private and revoke any you no longer use. We may limit how often keys can be used.

10. Suspension and closing

You can close your account in Account settings once your balance is spent and no proxies are live. We may suspend or close an account that breaks these terms, puts others at risk or is used for fraud. If we close an account without a breach on your side, we refund the unspent wallet balance.

11. Disclaimer and liability

The service is provided "as is". We work hard to keep proxies online but don't promise they will always be available, fast or accepted by every site. To the extent the law allows, we are not liable for indirect or consequential losses (such as lost profits, data or accounts), and our total liability for any claim is limited to the amount you paid us in the 3 months before it. You agree to cover our costs if a claim against us comes from your breach of these terms.

12. Governing law

These terms are governed by the laws of the State of Wyoming, USA. Before starting any formal dispute, contact us so we can try to solve it. Any dispute we can't settle will be resolved by binding arbitration with one arbitrator, in English, except that either side may bring a small-claims case or ask a court for urgent relief.

13. Changes and contact

We may update these terms. For important changes we'll tell you by email or on the site before they apply; using T7Proxy after that means you accept them. Questions: support@t7proxy.com. See also our Privacy Policy.