Proxy FAQ: buying, paying and using proxies
Where and how to buy proxies, which type fits your job, how to pay, set up, renew and replace IPs, and what proxies may be used for. Short answers, with links to the full details.
Choosing a proxy
How do proxies work?
A proxy server sits between your tool and the website. Your request goes to the proxy, the proxy sends it on from its own IP address, and the answer comes back the same way. The website sees the proxy's IP and location instead of yours. You choose the proxy type, country and term, and sign in to it with a login and password.
Static vs rotating proxies: which do I need?
Static proxies keep one IP for the whole term: datacenter IPv4, static ISP and IPv6 work this way, and you pay per IP. Rotating proxies change the IP per request or on a timer: residential proxies rotate through a pool and are billed per GB, and mobile IPs change on the plan's timer. Choose static for steady sessions and rotating for wide data collection. See rotating residential proxies
Shared vs dedicated proxies: what's the difference?
A dedicated (private) proxy is used by one customer for the whole term. A shared proxy is used by several customers at once, which costs less but means you share its speed. Our datacenter IPv4, static ISP and IPv6 proxies are all dedicated. Mobile plans come in both kinds and each plan is labelled. Residential IPs come from a shared pool.
HTTP or SOCKS5: which should I use?
Use HTTP(S) for browsers, scrapers and most web tools: it understands web requests and works with HTTPS sites. Use SOCKS5 for apps that are not web clients or that need any TCP connection. Every type supports both on one login, except IPv6, where you choose HTTPS or SOCKS5 at checkout. SOCKS5 vs HTTP in detail
Buying & payment
Where can I buy proxies?
From a proxy provider that shows clear prices per IP or per GB, names the protocols and terms, and refunds orders it cannot deliver. On T7Proxy you create an account, top up your wallet and buy residential, static ISP, datacenter IPv4, mobile or IPv6 proxies in a few clicks, usually ready in seconds. See all proxy prices
How do I buy proxies on T7Proxy?
Sign up with your email or Google account, then top up your wallet by card or crypto. Open Buy proxies, choose the type, country and term (and the carrier for mobile), set the quantity and pay from your balance. Your proxies appear under My proxies, ready to copy or download as a .txt list.
How does the prepaid wallet work?
You add money to your wallet first, from $5, by card or crypto. Every purchase, renewal and residential top-up is then paid from that balance in one click, with no card form each time. Your first card payment is limited to $50. Each top-up has a PDF receipt in your dashboard.
Can I withdraw or transfer my wallet balance?
No. The wallet balance can only be spent on proxies and renewals on T7Proxy. It cannot be withdrawn as cash, moved to another account or exchanged, and it does not earn interest. Top up only what you plan to use; the minimum top-up is $5.
Is there an API for buying proxies?
Not a REST API: buying works through our MCP server. Create a key in Dashboard > API & MCP, or sign in with OAuth from Claude, ChatGPT, Cursor or VS Code. The tools list plans, quote prices, buy, renew, replace IPs and list transactions from your wallet. Your proxies themselves work with any tool that accepts a proxy URL. How the MCP server works
Setup & protocols
Where do I find my proxy IP, port, login and password?
Under My proxies in your dashboard. Each order lists every proxy with its IP, HTTP port, SOCKS5 port, login and password, with copy buttons. You can also download the whole order as a .txt file in ip:port:login:password format. Residential orders show one gateway host and port instead of a list of IPs.
How do I use a proxy with curl or Python?
With curl, run curl -x http://login:password@ip:port https://t7proxy.com/ip, and use socks5h:// with the SOCKS5 port for SOCKS5. In Python requests, pass proxies={"http": "http://login:password@ip:port", "https": "http://login:password@ip:port"}. The response should show the proxy's IP, not yours.
How do I set up a proxy in Chrome or Edge?
Chrome and Edge use your computer's proxy settings. On Windows, open Settings > Network & internet > Proxy; on a Mac, open System Settings > Network > Details > Proxies. Enter the IP and HTTP port, and the browser asks for the login and password when you first connect. A proxy extension lets you switch per browser instead.
What does "407 Proxy Authentication Required" mean?
The proxy did not accept your login. Check that the login and password are copied exactly, with no spaces, and that the order is still live. Make sure you use the port that matches the protocol: the HTTP port for HTTP(S), the SOCKS5 port for SOCKS5. If you use IP allow-listing, check that your current public IP is the allowed one.
Can I allow-list my IP instead of using a password?
Yes, on datacenter IPv4, static ISP, mobile and IPv6 orders. Add one public IPv4 address of yours to the order, and connections from it work without a password, while the login keeps working from anywhere. Residential proxies always use a login and password. Find your public IP
Renewals & replacements
Can I keep the same IPs?
Yes. Renew any live per-IP order before its term ends and you keep exactly the same IPs, ports, login and password. You pay from your wallet at the price shown when you renew. Residential packages are not renewed: buy a new package, or add GB to a live one.
How does auto-renew work?
Turn on auto-renew for an order under My proxies. It renews the order from your wallet 12 hours before the term ends. If your balance is too low, it keeps trying every hour until the end and sends you an email, so you can top up in time. You can turn it off at any moment.
How do I replace a non-working IP?
Open My proxies and use Replace IP next to the proxy, then pick a reason, such as not working or wrong location. Each IP can be replaced once every 24 hours, free of charge. We check for new IPs every 10 minutes, and the new one shows up under My proxies as soon as it is ready. The rest of the order stays the same. Replacement is not available on residential packages, which rotate anyway.
What happens when my proxies expire?
At the end of the term the proxies stop working and the order moves to your history. An expired IP cannot be restored, so renew before the end, or turn on auto-renew, if you want to keep it. Unused residential traffic expires with its package.
Account & acceptable use
Can I sign in with Google?
Yes. Use Sign up with Google or Continue with Google, alongside email and password. If you already have an account with the same email, signing in with Google opens that account. You can also link Google from Settings. If two-factor authentication is on, Google sign-in still asks for your code.
How do I turn on two-factor authentication?
Open Settings in your dashboard and turn on two-factor authentication. Scan the QR code with an authenticator app, enter the code it shows, and keep the 8 recovery codes somewhere safe. From then on, signing in asks for a code from the app as well as your password.
What can I use proxies for?
Lawful work only: price and stock monitoring, SEO and SERP tracking, ad verification, QA and localisation testing, market research, collecting public data for research and AI, and managing your own brand and store accounts. Follow the law and the terms of the sites you visit. Acceptable use policy
What is not allowed?
Spam, fraud, credential stuffing, attacks on any system, and anything illegal where you or your targets are. Accounts that use proxies this way are closed without a refund. If you are unsure whether a job is allowed, ask support before you buy.
How do I close my account?
You can close your account yourself from Settings once your wallet balance is spent and no proxies are live. Closing it signs you out everywhere. Wallet balance cannot be paid out, so use it up first, and let any live proxies reach the end of their term. Read the wallet and refund terms
Still stuck? Contact support and we'll help. You can also compare live proxy prices or check your IP address.
Get your proxies today
Top up once by card or crypto, then buy, renew and download proxies whenever you need them. No subscription, and if an order can't be delivered the full amount goes back to your wallet.
