Privacy Policy

Summary

T7Proxy is run by TSOFT LLC (9169 W State St #2547, Garden City, ID 83714, USA). We collect what we need to run your account, take payments, deliver proxies and stop abuse. We don't sell your personal information, and we don't log the content of what you send through your proxies.

1. What we collect

• Account details: name, email, password (stored only as a hash), and the Google or Temp Number account you link to sign in.
• Orders and wallet: what you buy, prices, renewals, IP replacements and every wallet entry.
• Payments: top-up amount, status and a reference from Stripe or Cryptomus. Card and wallet details are handled by them; we never receive your full card number.
• Order options you give us: the intended use of an order and any IP address you allow to use your proxies.
• Technical data: IP address, browser, pages visited, sign-in times and security signals (for example from reCAPTCHA) used to keep accounts safe.
• Device information for fraud prevention: when you sign up or sign in we record details of your device and browser (such as screen, time zone, language, graphics and audio characteristics, installed fonts, network and IP addresses your browser reports, and how the form was filled in) and keep a random device identifier in your browser. We use them only to spot fraudulent, duplicate and abusive accounts, and keep them while your account is open and for up to 12 months after.
• Messages: anything you send our support team.

2. Traffic through your proxies

We don't record the websites you visit or the data you send through your proxies. The network providers that run the proxies may keep basic connection records (such as times, data used and the IP that connected) for billing, capacity and abuse handling, as their own policies allow.

3. How we use it

• to create and secure your account, and sign you in;
• to take payments, deliver, renew and replace proxies, and keep accurate wallet records;
• to send service emails such as receipts, renewal notices and security alerts;
• to prevent fraud and abuse, and to meet legal and tax duties;
• to understand how the site is used and improve it, including measuring our ads.

We rely on our contract with you, our legitimate interest in running a safe service, your consent (for optional cookies) and legal obligations.

4. Who we share it with

• Payment processors: Stripe and Cryptomus, to take top-ups.
• Proxy network providers: only what's needed to create your proxies, such as the order details, intended use and any IP you allow.
• Service providers: hosting, email delivery, Google (sign-in, reCAPTCHA, analytics and ads measurement).
• Temp Number: if you sign in with your Temp Number account, we confirm that sign-in with temp-number.com, which is also run by TSOFT LLC.
• Authorities: when the law requires it, or to protect people and our service from fraud or abuse.

We don't sell or rent personal information.

5. Cookies and ads

We use cookies to keep you signed in, remember your language and protect forms. If you arrive from one of our ads, we keep the ad click ID with your account so we can tell Google Ads that a sign-up or purchase happened (shared as a hashed email or click ID). You can block cookies in your browser; the dashboard needs the sign-in cookie to work.

6. How long we keep it

We keep account data while your account is open. When you close it, we remove your name, email and sign-in links, and keep order and payment records (without those details) for up to 7 years for tax, accounting and fraud reasons. Security logs are kept for up to 12 months.

7. Security

We use encrypted connections, hashed passwords, hashed API keys and limited staff access. No system is perfectly secure, so use a strong password and keep your keys private.

8. Your rights

Depending on where you live (for example the EU, UK or California), you can ask to see, correct, export or delete your personal information, or object to some uses of it. Most details can be changed or deleted yourself in Account settings. For anything else, email us. We'll reply within 30 days and won't treat you differently for asking. T7Proxy is not for anyone under 18.

9. Changes and contact

We may update this policy and will show the new date above; for important changes we'll also tell you by email. Questions or requests: support@t7proxy.com. See also our Terms of Service.